Shippers sometimes worry that the use of technology in a digital freight network (DFN) takes the place of customer service with a human touch. In fact, shippers who work with Convoy have found the opposite to be true: by automating many of the mechanical, repetitive tasks across the shipment lifecycle, the team at Convoy can […]
Supply chain visibility gives shippers awareness of how their goods move through a supply chain. This includes tracking each shipment’s location and the facilities it passes through. It also encompasses the aggregation of data that can surface trends and anomalies, and painting the bigger picture of a supply chain’s performance. The combination of micro and […]
Every day when your loads are picked up and dropped off at facilities around the country, how do you know which of your warehouses and distribution centers are performing well and which aren’t? For example, if one of your warehouses started experiencing higher detention rates, how quickly would you find out, and how easily could […]
One of the biggest benefits of a transportation management system (TMS) like Convoy Connect is that it captures all of the activity of managing freight, such as picking carriers and receiving bids, and turns it into metrics for shippers to understand the performance of their routing guide. When shippers learn about this, their response is […]
For many U.S. households and businesses, April forced us to think hard about what’s truly “essential”. Factory output and retail sales data reported this morning by the Federal Reserve Board and Census Bureau provide a quantitative window onto those priorities. It comes as no surprise that April was a brutal month for the U.S. economy […]
From its founding, Convoy was designed to be a truly data science-driven organization: machine learning, economic analysis, experimentation, causal inference, and optimization underpin every decision we make. Leveraging these tools at scale is how we are driving inefficiency out of the $800 billion U.S. freight market. I recently overheard our VP of People, Dough (real […]