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Introducing Convoy for Brokers

A more efficient way to add elastic capacity
to your network.

Why brokers choose Convoy

Elastic capacity

Access tens of thousands of pre-qualified carriers. Our unique carrier vetting process results in 16% fewer crashes and 20x fewer cargo claims vs. the industry average.

Automated brokering

Our technology automates load matching, and includes GPS load tracking, digital document management, and carrier payment. You remain the broker of record on your shipments.

Pay as you go

Free to get started. No commitments. No hidden fees. See the all-in rate for each shipment before you accept the bid. Pay only when loads are successfully booked.

Load matching at scale

Use our online platform and TMS integrations to quickly flex capacity as your customers’ demand fluctuates. Control carrier selection and confirm loads in as little as three minutes.

Automated carrier vetting

Our industry-leading carrier safety standards use data and machine learning models to ensure that every load is hauled by an extensively vetted, high-quality carrier. This helps you reduce cargo claims and deliver better customer service.

Industry-leading visibility

With over 95% of loads in our network consistently connected through our mobile app, you can see the precise location of your shipments on a map.

Digital document management

Eliminate manual paperwork with online access to shipment documents, including BOLs, proof of delivery, and inventory photos, which are uploaded directly from Convoy’s app.

Automated carrier payment

We take care of carrier payouts. Through Convoy QuickPay™, carriers get paid in as little as 48 hours with no hidden fees and no additional paperwork.

Zero upfront costs

Free to get started. No commitments. No hidden fees. See transparent pricing for each shipment before you accept the bid. You only pay when loads are successfully booked through the platform.

FAQ

Is this co-brokering?

No. In this relationship, Convoy is not acting as a broker, but as a technology platform. Brokers using this new program will remain the broker of record for loads booked through our platform. As the broker of record for their loads, they maintain the direct relationship with shipper and carrier, and are responsible for all aspects of the customer relationship and shipment fulfillment.

How does Convoy increase the productivity of a broker?

With our automated matching and bidding service, we reduce manual work on every shipment. Our technology uses more than 50 machine learning models to match broker-posted loads with vetted, ready-to-haul carriers, and it facilitates bid selection and carrier onboarding. The program also includes shipment tracking, as well as automated document management and carrier payout. Customers have told us they’ve been able to broker 15 loads/day vs. the industry average of 5-8 loads/day using our service.

How does Convoy ensure that broker data stays confidential?

We’ve isolated broker data, technology, and processes to ensure that our customers’ information remains private:

  • Data: Brokers’ data is stored in separate tables that can only be accessed by members of the Convoy for Brokers team. This data is isolated and is not used in the systems and models that power our shipper products and services.
  • Technology: Convoy for Brokers uses a separate technology stack to enable a further degree of separation.
  • Process: Our IT security policy outlines additional steps that keep brokerage data isolated. And we outline our processes and commitment to data privacy in our program agreement and privacy policy.