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Announcing Convoy Go, a nationwide Drop & Hook marketplace

CarriersPublished on April 18, 2019

Convoy Go enables up to 50% increased productivity for drivers and increased capacity for shippers

Today, we are excited to launch Convoy Go, a nationwide drop & hook marketplace that allows any carrier or owner-operator to start hauling pre-loaded trailers — and to operate at the same level as large asset-based carriers. Our data shows that up to a third of the cost of truck freight in the US is attributable to time spent either waiting for appointments, or waiting at the dock to load and unload. This massive amount of waste has a direct impact on increased transportation costs, decreased drivers’ earnings and reduced overall trucking capacity for shippers.

Reductions in time wasted for drivers translate into increases in productivity and earnings

Convoy Go reduces driver wait time in facilities from an average of 3 hours to less than an hour and provides 5 to 10 hour appointment windows, offering drivers more flexibility to optimize their schedule. Together, this translates into increases of carrier productivity of up to 50%. To accomplish this, Convoy Go leverages its Universal Trailer Pool, a nationwide pool of Convoy managed trailers that can be used by any driver in Convoy’s network, with no direct rental fees. Carriers can find, book and complete a load all using the Convoy app.

Since our initial pilot in 2017, we have worked with select shippers and thousands of drivers to tune the model across the Northeast, Southeast, South and West regions. Today, the program is available to all shippers and carriers nationwide.

Shippers can access carriers across the country to service drop shipments needs

Drop shipments currently represent the majority of Fortune 500 company shipments. To date, most of these shipments have been serviced by large asset-based carriers. Convoy Go enables any carrier or owner-operator in the U.S. to operate at the same level as large asset-based carriers, in terms of fleet utilization, service levels and access to shipments.  With its drop and hook marketplace, Convoy Go creates a seamless “grab and go” system, where carriers simply bring their power unit, pick up a pre-loaded trailer, and hit the road.  Convoy’s Universal Trailer Pool is shared across all shippers and trucking companies, with no rental fee.

During the past year, carriers and shippers have shared specific insights and experiences about the program:

Carriers, most of which are doing drop and hook loads for the first time, experience shorter wait times at facilities and flexible appointment windows which translate directly into increased carrier productivity.

“In the past I was able to do 3 to 4 loads a week per truck but now, with Convoy Go, I can consistently do 6 loads per week per truck,” said Eduardo Canales from Canales Trucking. “We are a small company with two trucks and, in the past, we rarely did power only loads. Now, we operate almost exclusively power only loads with Convoy.  The main upside is that the wait time is very short, we are in and out of facilities in 45 minutes versus more than four hours for live loads. Also, Convoy allows us to have power only headhauls and power only backhauls which allows us to work more miles.”

Shippers have historically enjoyed higher levels of service with asset-based carriers measured in terms of equipment availability, on-time pickup and on-time delivery metrics. Using Convoy Go, any trucking company can provide shippers with high levels of service.

“Convoy has been recognized by our Operations team as being consistently able to provide us capacity in a larger scale in tough times compared to some of our partners. In the past that extra capacity was exclusively live which presented challenges during loading at our plants and unloading at our customers” said Fernando Bono, Unilever Logistics Procurement. “With the implementation of Convoy Go and consequently the expansion of drop capacity, those challenges have vanished and Convoy can provide the capabilities and service needed to our plants and customers with reduced risks to the operation. Having access to a large Power Only carrier base and additional drop capability has increased our confidence in executing last minute asks in addition to decreasing overall service and financial impacts when those last minute requests do happen”

For Carriers:

Learn more about Convoy Go for carriers here

New to Convoy? Sign up today

Already hauling with Convoy? Open the Convoy app and search for power only shipments.

For Shippers:

Learn more about Convoy Go for shippers here

New to Convoy? Get started here

Already shipping with Convoy? Contact your Account Manager




Tito Hubert

Tito is the Senior Director of Product Management for Convoy. Before Convoy, Tito worked at and The Boston Consulting Group. Tito earned an MBA from Stanford Business School and an Industrial Engineering degree from Instituto Tecnologico de Buenos Aires, Argentina. Outside work, Tito enjoys spending time with his family, playing squash, growing vegetables in his back yard and he enjoys grilling large animals in open fires.
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