Identify the best carrier for each shipment with Convoy Connect’s new carrier selection screen

Convoy has built a new carrier selection experience in Convoy Connect TMS that gives shippers more information and options to help them quickly identify the best carrier for the job.

When a shipper relies on spreadsheets and emails, choosing the best carrier that offers the right combination of competitive pricing and strong performance is a challenge. To get a full view of both rates on file and spot bids, shippers have to tediously compare information across email threads and rate sheets. Shippers also sift through old emails to view historical rates and understand how bids have changed compared to previous requests. Furthermore, information regarding carrier performance, such as acceptance rates, is often not available leading shippers to choose cheap carriers that might not be as reliable. This lack of visibility means that shippers often book carriers that are not offering the most competitive rates or strongest service.

The updates to Convoy Connect’s carrier selection experience give shippers more flexibility to identify the most competitive carrier option. For every shipment, rate on file contracts and spot bids are shown on the same screen at the same time so shippers can compare every option and choose the best rate. In addition to a full view of rates, shippers also see the acceptance and response rate so that they can incorporate this information into their assignment decision. The spot bid experience has been overhauled to give shippers more power in sourcing bids–add carriers after an auction has started, customize the bid expiration times, see historical tender prices and send “nudge” emails to carriers who haven’t submitted bids.  

Coming soon to Convoy Connect: Shipment visibility for the whole team

The new activity feed gives a list view of all status changes regarding each shipment, including alerts that they can dismiss once addressed. When using emails and spreadsheets it’s hard to coordinate a load across multiple team members and stay up to date on any changes. This feed is easily referenceable by the entire team so that everyone stays on the same page. Furthermore, new alerts and shipment status updates give logistics coordinators confidence that their shipments are picking up and delivering according to schedule. 

Request a demo of Convoy Connect, the free, easy-to-use TMS that gives you visibility into your operations and confidence in your routing guide policy. 

Convoy Connect is the free, easy-to-use Transportation Management System that gives you visibility into your operations and confidence in your routing guide policy. With Convoy Connect, get a command center view of your freight—see which of your loads need attention, how your team is selecting carriers, and keep track of your freight from pickup to delivery. Connect also provides instant capacity through Convoy’s carrier network with guaranteed, real-time pricing.

Convoy Connect TMS is now part of Convoy’s integrated online platform for shippers. For more information, check out Convoy’s freight software tool.

Esther Sedgwick
Esther Sedgwick is a Director of Marketing at Convoy focused on technology solutions for shippers. Prior to Convoy, Esther was a Director of Marketing at Microsoft where she launched 17 products across the Windows, Xbox, and Surface businesses over her 10 year tenure. Esther’s experience growing up on a commercial apple farm in Eastern Washington fuels her passion for using technology to improve efficiency and reduce waste in the freight industry.