Quote, Book + Track Truckload Freight | Convoy Shipper Platform

FULL TRUCKLOAD.
LESS HASSLE.

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A BETTER WAY TO BOOK A LOAD

Convoy’s shipper platform gives you self-serve access to one of the nation’s largest, most reliable full truckload networks. Managing your contract freight, booking spot loads, and tracking shipments 24/7 has never been easier.

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How it Works

Quote

Log in or use our web quote tool to get a real-time guaranteed price for your lanes. Our proprietary algorithm generates pricing in real-time to get you the best rate. With automated quote benchmarking, see when Convoy’s instant spot quote is below market rates, about the same, or higher than the prevailing market rates right inside the quote workflow.

Book

The quote you see is the price you pay. We guarantee shipment acceptance from our reliable carrier network. You’ll get a confirmation as soon as a carrier is assigned.

Track

GPS tracking gives you 24/7 visibility on the status of your freight. Log in to check status anytime. We’ll also email you when the truck has arrived and departed pickup and delivery locations.

Complete

Our carrier will upload the bill of lading (BOL) and any other proof of delivery documents directly into your shipment record. We’ll also send a notification when the shipment is complete.

A Truckload of Benefits

Reliable Capacity

Reliable capacity

Tap into a vast carrier network with rigorous standards that make it 16% safer than the industry average. We verify compliance on every load, and automatically adjust carrier assignment in the event of dropoff.

Instant rates, no surprises

Instant rates, no surprises

Get instant upfront pricing for your lanes. Our rates adjust in real time and are based on market conditions to offer you the best price on every shipment. The price you see is the price you pay, guaranteed.

24/7 visibility on your freight

24/7 visibility

Your dashboard delivers real-time freight status day or night. Get shipment milestone updates directly in your inbox. Convoy specialists are always available to answer questions and resolve issues.

Joyin Logo

“Last year we handled more than 1800 shipments from 5 different warehouses. It was a lot for our small logistics team to handle. Shipping with Convoy made it easier for us to get our product where it needed to go.”

John Chen, Logistics Planner at Joyin

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FAQ

How is Convoy different from other transportation providers?

A Digital Freight Network (DFN) is an open, fully connected freight marketplace that uses machine learning, automation, and other software services to efficiently connect shippers and carriers. Convoy’s DFN was built to weather volatile markets and find efficiencies in the supply chain. Unlike traditional providers, Convoy automates the brokering process. This enables us to tender thousands of shipments simultaneously, with zero calls or emails, in a matter of minutes. For shippers this means we can offer unprecedented flexibility and reliability while keeping costs down. Our ultimate goal is to provide a new kind of freight partnership that increases quality, reduces costs, improves the lives of drivers, and reduces carbon emissions for our planet.

What services does the Convoy shipper platform offer?

The shipper platform gives direct self-serve access to Convoy’s carrier network for coverage on dry van and reefer full truckload freight in the continental U.S. We do not currently support pickups or deliveries at farms or ports or service hazmat shipments. For shippers interested in contractual pricing, please contact us at sd@convoy.com.

How are prices generated?

We generate pricing in real-time based on our proprietary algorithms which adjust based on current market conditions to give you the best rate. We guarantee that we will cover the shipment at the price we quote. With automatic reloads, we increase carrier earnings by finding the most efficient routes, which in turn lowers shipper costs on each individual shipment. We guarantee that we will cover the shipment at the price we quote.

Do you support contractual pricing and Electronic Data Interchange (EDI)?

Convoy offers Managed Transportation, including contracted pricing for your predominant lanes. We also have the ability to seamlessly integrate with your Transportation Management System via EDI. For more information please contact us at sd@convoy.com.

How do you vet carriers and ensure driver compliance?

We hold our carriers to the highest industry standards, enabling us to provide superior service levels to shippers. Convoy’s Quality & Compliance team utilizes continuous carrier monitoring technology, with automated input from both industry regulators and customer feedback to build the nation’s safest carrier network. We are committed to raising the bar for carrier safety and using innovation and technology to do so. To date, we have achieved:

  • 16% lower crash rate than the industry average
  • 100% compliant carrier assignment
  • 1/20th claims-incident ratio compared to the industry average
What data and insights do you offer?

We deliver personalized quantitative insights to shippers on their Convoy freight to provide greater visibility across shipments and highlight areas that can reduce costs and improve quality. The more you ship, the better these insights become. Our reports include wait times and detention insights, pickup (OTP) and dropoff (OTD) metrics, facility ratings, incidental breakdowns, and sustainability measures. Check out a summary page of our monthly shipper reports here.

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Contact sd@convoy.com for more information