Shipper Customer Testimonials | Convoy

Helping our customers become a Shipper of Choice

Convoy has built the nation’s largest network of tech-enabled truckers, with upfront pricing and real-time GPS tracking on all shipments.

"With our advanced home appliance production technology in place, we needed a supply chain solution to match. We looked to Convoy due to their ability to provide real-time data-driven insights combined with innovative programs that drive better performance."
Paul Heffernan Supply Chain Vice President, LG Electronics USA
“Our partnership with Convoy has been a collaboration from the start. Their ability to share valuable data and collaborate on how we can improve our business has been extremely helpful. This coupled with real-time pricing and innovative new programs, such as Convoy Go, are helping us to respond proactively to changing market dynamics.”
Kimberly Bal Transportation Manager, Unilever
“Our relationship with Convoy has continued to evolve since first starting working with them in 2017. Throughout our relationship, the benefits of data and automation tied with their innovative approach to the challenges within the freight industry have uncovered new solutions to help us meet the demands of our network. This gives our team more time to focus on other opportunities through the partnership – ensuring we can continue to transport and deliver our brands in the most efficient and sustainable way possible.”
Loren Foster Sr. Director Procurement, Anheuser-Busch Read More
“Simply fast and reliable transportation made easy for your shipping needs. The information available before, during, and after each shipment is truly mind-blowing.”
Blasa Bullock Logistics Coordinator, GE
“Our partnership with Convoy has helped P&G reduce costs and improve service by looking at transportation differently. We value Convoy’s commitment to transparency, innovation, and sustainability, underpinned by a culture of operational excellence.”
Andy Butler Associate Director - North America Market Operations Purchases, The Procter & Gamble Company
“Convoy has continually provided value with innovative programs aimed to improve our overall operations. For example, Convoy Go (drop program), has given us another level of flexibility and efficiency by streamlining and reducing wait times at shipping and receiving locations. Their overall approach is more than just brokering freight, it’s truly strategic, collaborating with both shippers and carriers to create a winning scenario for all involved.”
Brad Benbow Manager, Transportation Sourcing North America
“By working with Convoy and leveraging their digital freight network we have been able to reduce our overall transportation costs. We've been able to accomplish this by reducing the time it takes to secure, track and complete shipments while benefitting from competitive real-time rates.”
Jason Wicklund Sr. Transportation Buyer, Land O' Lakes, Inc. Read More
“It has been a pleasure to work with my Account Manager and the crew at Convoy. Their rates are extremely competitive in the market today and the website is a great help in staying informed on all of my loads.”
Tim Whiteman Transportation Manager, Scotts Miracle-Gro
“Convoy’s mission aligns with our corporate goals focused on sustainability, namely a Zero Waste World. By collectively addressing the challenge of empty miles within the industry, we are not only streamlining our business but are contributing to a more sustainable world. We are excited to partner with Convoy on this initiative.”
Scott A. Roberts Vice President of Logistics, CHEP North America
“We work with a lot of carriers and it is refreshing to see Convoy take a technology-first approach to transportation. Their product managers also clearly utilize design thinking to create products that reduce friction, increase transparency, and make the shipper's life easier.”
Alex Whigham Senior Manager, Carrier Strategy, Wayfair
“Not only does Convoy find us the most reliable trucks for our shipments, they also provide valuable data and insights that help us improve our supply chain performance.”
Emilio Dolci Procurement Director, Exiros USA / Tenaris
“Through Convoy’s massive network in the US, we are able to reduce inefficiency and waste by matching the right carrier with the right load in a really, really unique way.”
Ryan Emmons CEO & Co-Founder, Waiakea Read More
“We've been working with Convoy for a month and they've already shown us they're resourceful and seek out solutions to any problem and will meet any obstacle.”
Salene Jin Transportation Manager, Vital Proteins
“I’ve never had a broker or an asset carrier come to me and say ‘what would you do to change this?’ or ‘how can we go about making your day easier to deal with?’ Convoy is constantly trying to find ways to make things better for us.”
Jeremy Fixler Shipping Supervisor, Carlisle SynTec Read More
“Convoy has been nothing short of exceptional in helping our company manage our ever changing transportation needs. The main benefits of using Convoy are their live online platform, instant pricing, and very attentive customer service. I highly recommend Convoy to anyone who is seeking high quality, transparent, and reliable transportation.”
Oscar Granda Operations Manager, Flowspace
“Setting up with Convoy was very easy and streamlined. We started slow, but quickly Convoy has become a trusted partner in our logistics network. With upfront pricing, continuous updates on loads, and ability to track loads through their portal, knowing where your shipments are at any time is easy and painless process. Their Customer service staff is very good, they quickly handle any issues and are very responsive to communications.”
Jason Meacher Supply Chain Manager, Maple Hill Organic
“Convoy's platform is very easy to use and I like the visibility and tracking it provides!”
Scott Vanderstelt Traffic Manager, Pipp Mobile Storage Systems
“Convoy’s Lane Network gives me custom information about the lanes I run. I was able to see that Northern California to Nevada has volatile prices, and lock in rates early. This helped me save money and protect against seasonality. Convoy gives me the types of insights I can’t get from any other partner.”
Chris West Logistics Manager, Truco Enterprises
“Convoy's intuitive shipper portal makes it simple to book truckloads at competitive rates; they're communicative throughout the process and are quick to respond should any questions or issues arise.”
Amanda Gertz Operations Manager, Blue Dog Bakery
“Convoy’s large support team and quick response time has cut out the anxiety of waiting for a coverage confirmation from a slow broker. They have also simplified my life by providing access to real-time updates for all of my orders through an easy to use web platform. You are not left in the dark with Convoy.”
Taylor Summers Logistics Analyst, Treasury Wine Estates
“I choose Convoy for multiple reasons. To start with, compatible rates and I can count on excellent customer service and a personalized rep. Not to mention the Convoy Website is my new best friend where I can get all the information that I need, such as driver ETA for pickups or deliveries. I can also get proof of deliveries without having to wait for an email reply. For all of these reasons, Convoy is now our main carrier for multiple lines.”
Benita Gonzalez Logistics Coordinator, Popcornopolis
“Convoy has a quick and easy to use platform that has improved our processes greatly. Their rates are fair and the staff have been great to work with. Looking forward to working with Convoy moving forward.”
Nolan Willoughby Distribution Specialist, Glory Bee
“Convoy’s platform is the future of 3PL booking. The website is easy to maneuver, the truckload rates are competitive and their success rate is second to none. I was skeptical considering they’re a relatively new company, but I couldn’t be more satisfied.”
Jake Hanson Purchasing and Logistics Manager, Sherman Plastics Corp.
“For years, I have had issues with my carrier but ever since switching to Convoy my headaches have gone away. My package goods always arrive on time, my shipping costs are significantly lower, and their customer service is top notch!”
Tyler Bryant Operations Manager, Nelson Petroleum
“Using Convoy has allowed our team to reduce administrative costs. I love being able to track shipments in real time through the Convoy website and update our customers accordingly. If we ever have questions or need help, their team is responsive and friendly.”
Karen Stetner Senior Supply Chain Manager, Garick LLC
“Convoy’s timely response to our many quote requests coupled with their very competitive rates, has saved us a lot of money. We also know where our loads are at all times with their proactive tracking e-mails.”
Shirley Hochstein Logistics Manager, Satellite Industries
“I can tell right away if an option is going to be cost-effective for us and then I can go ahead and book a load and usually get confirmation on a truck fairly quickly.”
Tina Sterling Logistics Coordinator, Southwest Traders, Inc. Read More

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