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Experience Hassle-Free Hauling with Convoy

CarriersPublished on August 20, 2019

We hear from carriers regularly that they want an easier way to find loads and get paid, all with less hassle. Convoy has developed products and features that help you do just that.

Streamlined sign-up, easy search, and ability to bid on loads that match your preferences

Get set up in minutes and book loads instantly. With Fast Track sign-up, you can get approved to immediately start hauling with Convoy — all without sending an email or fax or making a phone call. Enter your MC number, contact info, and lane preferences and get hauling. No need to wait weeks for document review and approval.

Intuitive search and recommended loads and reloads. The free Convoy app was built for you to search for the loads and lanes you want. Search by:

  • Pickup & delivery locations with 10-250 mile search radius 
  • Trailer type, including dry van, flatbed, power only loads, and reefer loads
  • Desired pickup days and dates, with the option to repeat weekly for consistent work 

We also provide pre-planned combinations with Automated Reloads, plus build-your-own options with Suggested Reloads. Our industry-leading algorithms match you with itineraries that work together to minimize empty miles, maximize your hours of service, and get you to where you want to be. As you book and haul loads, the offers in the app become personalized to your preferences. 

Bid on loads without the phone call. With Convoy, you’re empowered to submit bids directly through the app with Instant Bidding, eliminating the need for multiple phone calls or lengthy negotiations.

Prefer hauling pre-loaded trailers? Search for and book power only loads to access our ever-growing number of pre-loaded shipments with wider appointment windows. Leave your trailer at home and save time by having the full trailer waiting for you to arrive.

Access Convoy on your preferred device. Find, bid on, and accept loads on your phone through the free Convoy app or on your computer with Carrier Web.

Streamline your bookkeeping and paperwork submission. Upload Bills of Lading (BOLs), lumper receipts, and more using the free Convoy app or Carrier Web.

Have all the information upfront and get paid quickly after completing the load

See shipper names, as well as facility names and addresses. Know exactly where to pick up and drop off. See the names and addresses on every load.

Upload documents easily and get paid quickly — with no fees. Use the Convoy app to upload signed Bills of Lading — no need to mail or fax anything. Using the app also allows you to get paid within 2 business days with Convoy QuickPay™. No fees, no factoring, no additional paperwork.

When issues arise, Convoy has your back

Hassle-Free Detention – Request detention pay and get approved instantly with a single touch in the Convoy app. No more paperwork: our GPS technology automatically calculates the time your truck has been at the facility so you get paid for time spent waiting.

We’re available 24/7. Part of keeping you moving is providing access to support when and how you want it. Report issues or ask questions directly in the app. Want to talk to someone right away? Call us for 24×7 bilingual assistance.

Self-serve help articles and video library. Check out the carrier support center or the growing collection of how-to videos on our YouTube channel.

Support for your growing business

Manage your fleet. GPS technology built into the app provides real-time notifications and ETA for your hauls. This makes it seamless for your dispatch team to monitor loads without numerous check-in calls to drivers during the job.

Unique insight on performance. Access your Carrier Scorecard to get visibility into data that can improve performance and make you even more attractive to shippers. See on-time performance, falloff percentage, and more. 

Learn more and reach out to us

Check out our carrier testimonials page to read about carriers who are using Convoy to reduce the hassle of hauling freight and tell us how we can help you keep your trucks full. Using the Convoy app,  tap the three lines in the top left hand corner and select “suggest an improvement” — we’d love to hear from you!


Katie Welch

Katie is a Senior Product Marketing Manager at Convoy where she focuses on optimizing and scaling marketing programs for carriers. She has spent most of her career in startups building full funnel marketing programs for both B2B and B2C businesses.
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