ELEVATE YOUR BROKERAGE

With automation of the booking process and full load lifecycle, the Convoy Platform lowers operating costs while scaling booking capacity through access to flexible and reliable small carriers.

Access a large network of reliable carriers

Tap into a vast network of owner-operators and small carriers aggregated onto one streamlined platform. This reliable, readily available capacity flexes as your customers’ demand fluctuates.

Match more loads with 24/7 coverage

Automatically reach carriers every day, at any time—even while you sleep—to make sure you find the right trucks at a competitive cost, helping you stay ahead in the market.

Drive on-time service and mitigate fraud

Our risk, safety, and quality models continuously monitor carrier risk and performance, helping you ensure your loads are in good hands while mitigating theft and double brokering to provide you peace of mind.

Boost productivity and lower operating expenses

By adding our proprietary technology to your brokerage, you’ll benefit from automated carrier negotiation, vetting, GPS load tracking, status updates, document management, payment, and more to save you time and money.

Load matching at scale

Loads are synced the moment they’re created in your TMS. Leverage our platform’s advanced pricing models trained on real-time market bid data to auto-negotiate with carriers 24/7 while providing your own max pay input.

Continuous carrier risk mitigation

Expand your network and deliver better customer service while minimizing risk. Our proprietary risk assessment model monitors carriers in real time to prevent fraud and theft before they can occur and, combined with our carrier safety standards, verify that a reliable carrier delivers your loads complete, intact, and on time.

Unmatched visibility

No more wasted time tracking down trucks with endless calls and emails. Access the truck’s live GPS location as early as four hours before pickup, as well as predictive ETAs and granular shipment statuses that update every 5 minutes.

Digital document management

With easy online access, manage all shipment paperwork for approval, including BOLs, proof of delivery, and inventory photos, which are uploaded directly by carriers within 24 hours after a shipment is completed.

Simplified carrier payment

Accelerate carrier payouts. We facilitate payment on your behalf with QuickPay, enabling carriers to receive payouts with fast and flexible options.

FAQ

Do I remain the broker of record?

Yes, brokers using the Convoy Platform remain the broker of record for all of their loads. As the broker of record, you maintain the direct relationship with shipper and carrier, and are responsible for all aspects of the customer relationship and shipment fulfillment.

How does it work?

  1. Through TMS integrations, the broker’s loads are posted to the Convoy Platform at no charge. 
  2. The broker sets the max pay for their loads and the platform automates bidding based on real-time market bid data.
  3. Carriers view the loads in the Convoy app and place bids.
  4. After winning a bid, the carrier confirms the load and signs a carrier-broker agreement with the broker if they are new to the brokerage. 
  5. The broker manages the active shipment. The Convoy platform provides GPS tracking and load updates.
  6. Upon completing the shipment, the carrier uploads the BOL and other docs in the app.
  7. The broker approves carrier payouts and accessorials. 
  8. Carriers are paid within same-day, two-day or 30 days via the Convoy platform.
  9. The broker pays the Convoy Platform within 30 days.

What kind of freight do you support?

The Convoy Platform currently supports single driver, full truckload dry van and reefer freight. New types of freight may become supported in the future.

How does the platform increase the productivity of a broker?

Through machine learning and AI, the Convoy Platform efficiently matches loads with reliable, ready-to-haul carriers, reducing manual work on every shipment. Automation covers bid negotiation, selection, and carrier onboarding, as well as shipment tracking, status updates, document management, and carrier payouts.

More growth. Less risk.