Convoy Platform Manual Detention Form

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The Convoy app is the easiest way to request detention - click here to see how.

If you are unable to request detention through the app, please complete this form. In order to efficiently process your request, we require it to be submitted within 24 hours of shipment completion.

Manual Detention Request Form

Hi! What's your name? *

What's the name of your trucking company? *

What's the best email address to reach you at? *

Thank you for using the Convoy app! We just have a few questions to help us address your detention request.

What is the Convoy ID for the shipment you were delayed on?

This ID starts with at least three letters and can be found in three places: at the top of the rate con by the carrier name; in the Load Details section of the rate con; in your Convoy app. Example: ABC-1234

10-4! Which stop had detention? *

Unloading

Both

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