Quality Carriers | Convoy

Quality Carriers

Building a relationship between our carriers and shippers through the highest standards for carrier quality.

Quality carriers, delivering excellence.  

We know you want the peace of mind that your carriers are vetted and viable to be used on your freight. Our carrier standards are the highest in the industry so that we can deliver on the service levels we promise to our shippers. We work with carriers who use Convoy’s technology and operate the business in a way that results in a high level of transportation performance.

Measuring Carrier Quality

To provide the best possible shipper experience, all Convoy carriers are measured and rated based on the following metrics:


On-time arrival

Shipment completion and fall-off

Quality app usage

Shipment documents uploaded in app


Carrier scoring is used to assess carrier performance and warrant actions ranging from incentives or rewards for great performance, to performance improvement coaching or removal from the Convoy network, if necessary, all in an effort to continuously improve our carrier network.

Meet one of our carriers

Schedule time with us to learn more