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How to quote, book, and GPS track freight online in minutes with the Convoy shipper platform

ShippersPublished on June 10, 2020

For many small and mid-sized shippers, getting loads covered means working with brokers to get freight quotes and coverage requests. The traditional brokerage model has its pros and cons. Smaller shippers in particular tell us they often have to accept lower service and quality levels from brokers simply based on the size of their business.

Enter the digital freight network (DFN). One of the biggest benefits of DFNs is that they can provide smaller shippers consistent competitive rates and high service levels by using technology to find the most efficient truck at the best price. With technology-enabled solutions for quoting, booking and GPS tracking freight online, low-volume shippers don’t have to settle for lower levels of service anymore.

Convoy gives shippers direct access to Convoy’s digital freight network. It’s backed by tens of thousands of reliable carriers and a team of operations specialists who ensure 100% coverage and high service levels on every load. This enables us to provide small and midsized shippers with the same enterprise-level service that we offer our largest customers. 

With the online platform, shippers get instant upfront pricing for spot freight, can book shipments with just a few clicks, and receive GPS tracking from start to finish. It delivers the best of both worlds – complete transparency and control over freight with the efficiency, quality, and cost-savings benefits provided by our digital freight network.

Ready to give it a try? Follow the steps below, or jump directly to our new freight quote tool.

Instant guaranteed freight quotes

The fastest and easiest way to get an instant quote is by going to our How Freight Quote Calculators Work page. Just enter your pickup and delivery details, indicate the truck type, and hit the ‘Get quote’ button.

how to easily get a freight quote from convoy

Today, you can get real-time quotes for full truckload dry van and reefer freight shipments. Convoy generates pricing in real-time based on our unique algorithm that uses current market conditions and shipment data to give you the best possible rate.

To book your truck at this price, you’ll just need to create or log in to your shipper account. Existing Convoy shipper platform customers can also get instant, guaranteed rates directly within the online dashboard.

The price you’re quoted is the price you pay, guaranteed. We’ll never come back to you and ask for more money on a spot load. We also guarantee 100% coverage, which includes automatically adjusting carrier assignments on your behalf in the event of dropoff at no additional cost.

Book your shipment

Once you’ve generated a quote, click ‘Add Shipment Details’ and fill out a few more pieces of information to confirm your shipment.

Book freight shipment flow in the Convoy shipper platform

To complete booking, click ‘Review Details’ and then select ‘Book Shipment’ to confirm. That’s it! Once the shipment is booked, you’ll get a confirmation when a carrier is assigned, usually within 36 hours of pickup.

In addition to starting a shipment from a quote, you can also start by building a load from scratch or by duplicating a previous shipment. Shipment duplication is one of the most popular features of the platform because it drastically reduces the time it takes to build loads.

24/7 live GPS tracking

We believe every shipper should expect real-time shipment visibility. The vast majority of Convoy shipments deliver real-time GPS tracking through our carrier mobile app. To check on the status of your truck from your dashboard, simply locate the shipment of interest and select “View”. In addition to providing self-serve access to shipment tracking, we also send email notifications for status updates (accepted, in-progress, dispatched, at pickup, in transit, at delivery, delivered).

Live GPS freight tracking in the Convoy shipper platform

Once the shipment has been completed, and the Bill of Lading (BOL) has been verified by the Convoy team, a photo of the BOL is uploaded to the document details of your shipment for your reference. You can download this record directly from your dashboard anytime.


Esther Sedgwick

Esther Sedgwick is a Director of Marketing at Convoy focused on technology solutions for shippers. Prior to Convoy, Esther was a Director of Marketing at Microsoft where she launched 17 products across the Windows, Xbox, and Surface businesses over her 10 year tenure. Esther’s experience growing up on a commercial apple farm in Eastern Washington fuels her passion for using technology to improve efficiency and reduce waste in the freight industry.
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