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Appointment scheduling discounts: Save time when you need to, save money when you want to.

ShippersPublished on October 6, 2020

If there’s one thing 2020 has taught us, it’s that shippers need more flexibility and control than ever before — flexibility to make the right choice, at the right time, in fluctuating market conditions, and more control over costs and quality outcomes to drive bottom-line results.

As part of our ongoing effort to increase pricing transparency and flexibility for our customers, we’re excited to announce appointment scheduling discounts within the Convoy online platform. Starting today, shippers who choose to schedule and confirm their own appointments will get $20 back on every spot shipment booked through our digital freight network. For a shipper with 1,250 annual spot loads, this would result in $25,000 in savings just from appointment scheduling alone.

What we’re hearing from our customers is that in some cases, facilities are so well-known by their team that they’d prefer to handle scheduling, whereas for other locations, they’d rather not spend the time scheduling and instead rely on the expertise of our operations team. Compared to other digital freight platforms, our solution is unique in that it offers shippers a choice between time savings and cost-savings when they self-schedule. We’ve been piloting this feature with several customers over the past few months including Athletic Brewing Co., and Dollar Shave Club with great results.

“Our business is growing fast – as we expand distribution it’s important for us to have freight partners we can trust to ensure products are reliably delivered to new locations without much oversight from our team. Convoy’s online platform gives us the capacity, flexibility and tools we need to get it done.”  Jamie Lissette, COO Athletic Brewing

“Convoy’s online platform has been excellent in saving time and securing shipments for Dollar Shave Club. The user friendly platform provides expedited scheduling and we look forward to continuing our partnership.” Ryan Wuerz, Fulfillment Warehouse Manager

Book freight with flexible appointment scheduling in the Convoy online platform

For those who prefer to have Convoy schedule appointments, we provide scheduling services for both pickup and delivery by default. Scheduling services are included in the instant, guaranteed quote visible at the bottom of the shipment details screen when you’re building a load.

To claim the $20 discount, simply hit the “Claim” button in the green offer bar, and “No” will be automatically selected for scheduling both Pickup and Delivery. This will expose all the fields needed to self-schedule appointments, and adjust the price automatically before the shipment is booked.

We’re excited to offer shippers more options for saving money or time when they most need it through this feature. Try it out for yourself today with the Convoy online platform.

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Convoy shipper platform is now part of Convoy’s integrated online platform for shippers. For more information, take a look at our freight booking software.


Esther Sedgwick

Esther Sedgwick is a Director of Marketing at Convoy focused on technology solutions for shippers. Prior to Convoy, Esther was a Director of Marketing at Microsoft where she launched 17 products across the Windows, Xbox, and Surface businesses over her 10 year tenure. Esther’s experience growing up on a commercial apple farm in Eastern Washington fuels her passion for using technology to improve efficiency and reduce waste in the freight industry.
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