What does it take to be a top-performing facility? Get the answer and more in Convoy’s Annual Freight Insights Report

We’re back with the launch of our second Annual Freight Insights Report, bringing you trends and insights gathered from Convoy’s digital freight network in 2021. 

This was yet another year where nothing went according to plan, with COVID-19 variants, supply chain congestion, labor shortages, severe weather events, and more. So with this year’s report, we thought we’d focus on a place where shippers can retain control in an otherwise uncertain environment: their facilities. 

To create this year’s report, Convoy’s data science and shipper insights teams dived deep into more than 2.7 million star ratings and written reviews from our freight network. They even analyzed the use of more than 40,000 emojis!  

The result: Convoy’s 2021 Annual Freight Insights Report, featuring:

  • How facilities rated in 2021, amid the pandemic, port congestion, and labor shortages
  • The single most important determinant of facility rating 
  • The five characteristics of top-performing facilities
  • How seasonality affects facility ratings and how you can prepare
  • Unedited facility reviews shared from our driver network
  • How logistics teams can use data to improve facility performance

Download the full 2021 Annual Freight Insights Report now.

Convoy Team
Convoy is the nation's leading digital freight network. We move thousands of truckloads around the country each day through our optimized, connected network of carriers, saving money for shippers, increasing earnings for drivers, and eliminating carbon waste for our planet. We use technology and data to solve problems of waste and inefficiency in the $800B trucking industry, which generates over 87 million metric tons of wasted CO2 emissions from empty trucks. Fortune 500 shippers like Anheuser-Busch, P&G, Niagara, and Unilever trust Convoy to lower costs, increase logistics efficiency, and achieve environmental sustainability targets.