The client The challenge When consumer demand for beverages skyrocketed in 2021, this global bottler struggled to find reliable capacity to keep up with the additional volume. Their transportation teams were left scrambling to secure capacity through the spot market, which was often more costly and unpredictable. The outcome By activating the Convoy Dynamic Backup…
Dynamic rates for a dynamic network
The client: The challenge: Saving minutes matters when you provide supply chain products and services that are critical to the business operations of leading manufacturers and retailers worldwide. For one multinational industrial goods company, accessing coverage at fair rates was of the utmost importance. The outcome: By enabling Convoy Dynamic Backup in their transportation management system (TMS),…
Just-in-time service for just-in-time need
The client: The challenge: This metal and glass manufacturer needed to transport their goods on high-volume and business-critical lanes, often with less than 24 hours notice. The outcome: By enrolling in Guaranteed Primary, the manufacturer secured high-quality and cost-efficient coverage for their Just-In-Time operations. Savings were passed directly to the shipper; the manufacturer saved $287K…
Use facility insights to improve performance and lower costs
The following case study originally appeared in Convoy’s 2022 Freight Insights Report. The client Fortune 500 manufacturer The challenge: At one of its biggest facilities, a Fortune 500 manufacturer saw high detention costs because of longer-than-usual dwell times on drop-and-hook loads — which was curious considering drop loads typically have shorter dwell times. Carriers rated…
How Owens Corning delivered superior service to customers
The client The challenge When additional capacity was suddenly needed out of a Santa Clara insulation manufacturing plant, finding a freight provider that could deliver excellent service was of the utmost importance. The outcome Convoy leveraged its network of continuously vetted carriers to provide “superior service” for the outbound Santa Clara freight. And through Convoy’s…
CHEP eliminates carbon waste and drives efficiency
The client The challenge Eliminating carbon waste from the supply chain is core to CHEP’s business model and mission, but the relocation of CHEP pallets from surplus markets to deficit markets results in significant carbon waste in the form of empty miles. The outcome Convoy sourced reliable capacity to run optimized routes that help CHEP…
Encore Glass’s efficient supply chain helps winemakers grow
The client: The challenge: Encore Glass’s newly formed transportation department had identified experienced carriers to work with, but lacked the means to efficiently manage the relationships with the carriers. The outcome: Though Convoy’s online shipper platform, Encore Glass could book freight in minutes with their preferred carriers. The manufacturer reduced their average time to book…